Who we are
White’s Ace Hardware (“we,” “us,” or “our”) operates this website for our three locally owned Ace Hardware stores in the Indianapolis area. Our website address is: https://whitesacehardware.com.
Our stores:
- Carmel — 731 S Rangeline Rd, Carmel, IN 46032
- Geist — 10941 E 79th St, Indianapolis, IN 46236
- Fishers — 11881 Lakeside Dr, Fishers, IN 46038
Phone: (317) 846-2311
Online product shopping on Ace.com is operated by Ace Hardware Corporation (or its partners), not by White’s Ace Hardware. When you leave our Site for Ace.com or another third-party site, their privacy policy applies.
This Privacy Policy explains how we collect, use, and share information when you visit https://whitesacehardware.com and related pages we operate (the “Site”). By using the Site, you agree to this Privacy Policy. Effective date: September 9, 2026.
Comments
When visitors leave comments on the Site (if comments are enabled), we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our Site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
The Site may also use cookies and similar tools for security, performance, basic preferences, cookie consent settings, understanding how the Site is used, and accessibility tools (if enabled). You can control cookies through your browser settings. Blocking some cookies may affect how the Site works. If we display a cookie consent banner or preference tool, you can use it to manage non-essential cookies where offered.
Embedded content from other websites
Articles and pages on this Site may include embedded content (for example videos, images, maps, or articles). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Third parties we may use include Cloudflare (security and performance), our web host (such as WP Engine), MailerLite or similar email tools, Google Maps or other map embeds, Ace Hardware / Ace.com for store-set shopping links, accessibility widgets if enabled, and spam or security filters that protect forms and the Site.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
We also share information as needed to run the Site and our business with service providers who host the Site, send email, provide security, analytics, maps, or similar tools; with Ace Hardware Corporation or Ace platforms when you choose to shop or use Ace services via links from our Site; and with professional advisors or authorities when required by law or to protect rights and safety. We do not sell your personal information. We do not share your information with third parties for their own unrelated marketing without your direction.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Form and email inquiries are kept as long as needed to respond and for ordinary business records. Newsletter data is kept until you unsubscribe or we remove inactive addresses. Server and security logs are kept for a limited time for security and operations. Some information may be retained longer when the law requires it or for dispute resolution.
What rights you have over your data
If you have an account on this Site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
You may also opt out of marketing email using the unsubscribe link in our emails or by contacting us, and control cookies through your browser or our consent tools where available. To make a request, call (317) 846-2311 or use the Contact options on the Site. We may need to verify your identity before responding.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Information may also be processed by the service providers described above (for example our host, Cloudflare, email providers, and map or Ace platforms you choose to use). When you click through to Ace.com, Ace’s privacy policy and terms apply to that experience.
Contact us
White’s Ace Hardware
Phone: (317) 846-2311
Website: https://whitesacehardware.com
Carmel — 731 S Rangeline Rd, Carmel, IN 46032
Geist — 10941 E 79th St, Indianapolis, IN 46236
Fishers — 11881 Lakeside Dr, Fishers, IN 46038
For privacy questions or requests, call the number above or use the Contact options on the Site.